Vern

Terms of Service

Effective Date: 17/11/24
Last Updated: 17/11/24

Welcome to Vern! These Terms of Service ("Terms") govern your access to and use of Vern ("Service"), a web automation platform designed for software teams, available at vern.so.

By using the Service, you agree to these Terms. If you do not agree, please refrain from using Vern.

If you have questions about these Terms, contact:

Vish Varma
Email: vish@vern.so
Phone: +61 423 816 861

1. Definitions

  • "Vern", "we", "us", and "our" refer to the operator of the Service, Vish Varma.
  • "You" and "User" refer to the person or entity using the Service.

2. Service Description

Vern provides a subscription-based web automation platform for software teams that enables automation of web applications without requiring API access. The Service uses browser automation technology to perform tasks on behalf of users and is accessible through our web application.

The Service requires a valid paid subscription and is not offered as a free tier.

3. User Accounts

Eligibility

  • You must be at least 13 years old (or the age of majority in your jurisdiction) to use Vern.
  • By creating an account, you represent that the information provided is accurate and complete.

Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to share your account or grant access to others.

Termination of Accounts

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Payment Terms

Pricing

  • Vern offers one plan:
    • Monthly Plan: $99/month/user
  • All prices are listed in AUD and are subject to applicable taxes.

Payment Processing

  • Payments are securely processed by Stripe.
  • You agree to provide accurate payment information and authorize us to charge your payment method.

Refund Policy

  • All payments are non-refundable, except where required by law.

Failure to Pay

  • If payment fails, your account access may be suspended or terminated until the issue is resolved.

5. Acceptable Use

You agree to use Vern only for lawful purposes. You must not:

  • Violate any applicable laws or regulations.
  • Reverse engineer, scrape, or attempt to bypass our security measures.
  • Submit content that is illegal, harmful, or infringes on third-party intellectual property rights.
  • Use the Service in a way that interferes with others' use.

6. Intellectual Property

Ownership

  • All content, features, and functionality of Vern, including but not limited to software, trademarks, and designs, are the exclusive property of Vish Varma.

License to Use

  • We grant you a limited, non-transferable license to use the Service for its intended purpose.

User Content

  • You retain ownership of content you submit to Vern.
  • By using Vern, you grant us a license to process your content solely for providing the Service (e.g., UX recommendations).

7. Data Handling and Privacy

Privacy Policy

  • Our Privacy Policy governs how we collect, use, and store your data. Please review it here.

Third-Party Providers

  • We use third-party services, including:
    • Supabase for data storage (North America).
    • Browserbase for browser session hosting.
    • Browser-Use, LangChain, and OpenAI API for browser automation and orchestration.
    • Stripe for payment processing.
  • We disclaim liability for these third-party services but ensure they comply with industry standards.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available."

  • We make no guarantees regarding uptime, accuracy, or performance of automations.
  • Browser automation and AI-powered operations may not always be accurate or suitable for your needs.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Vern is not liable for indirect, incidental, or consequential damages, including lost profits or data.
  • Our total liability is limited to the amount you paid for the Service in the last 12 months.

10. Termination

By You

  • You may cancel your subscription and terminate your account at any time via your account settings or by contacting us.

By Vern

  • We reserve the right to suspend or terminate your account for:
    • Violating these Terms.
    • Non-payment of subscription fees.
    • Any activity that compromises the integrity or security of Vern.

Post-Termination

Upon termination, your account will no longer be accessible. We may retain your data as required by law or delete it per our Privacy Policy.

11. Modifications to the Terms

  • We may update these Terms from time to time.
  • We will notify you of significant changes via email or in-app notifications.
  • Your continued use of Vern after changes signifies your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Australia, without regard to conflict of law principles.

Dispute Resolution

  • We encourage resolving disputes informally by contacting us first.
  • If disputes persist, they will be resolved under the exclusive jurisdiction of Australian courts.

13. Indemnification

You agree to indemnify and hold harmless Vern and its operator (Vish Varma) against claims, damages, and expenses arising from:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.

14. Miscellaneous

  • Force Majeure: Vern is not liable for delays or failures caused by circumstances beyond our control (e.g., natural disasters, internet outages).
  • Severability: If any provision of these Terms is found to be invalid, the remaining provisions remain enforceable.
  • Entire Agreement: These Terms constitute the entire agreement between you and Vern.

15. Contact Information

For questions or concerns regarding these Terms, contact:

Vish Varma
Email: vish@vern.so
Phone: +61 423 816 861

Thank you for using Vern to enhance your UX design process!

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