Vern

Privacy Policy

Effective Date: 17/11/24

Welcome to Vern! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our services. Vern is operated by Vish Varma, based in Australia, and this policy applies to our web application and API (collectively, the "Service").

If you have any questions about this Privacy Policy, please contact us at:

Vish Varma
Email: vish@vern.so
Phone: +61 423 816 861

1. Information We Collect

We collect the following personal information to provide and improve the Service:

  • Account Information: Name, email address, and password when you register an account.
  • Usage Data: Information about how you interact with our Service, including device information, IP address, and analytics data.
  • Payment Information: Stripe processes payment information for subscriptions; we do not store your credit card details.

Data Collection Methods

  • Directly: When you sign up, contact us, or provide feedback.
  • Automatically: Through our web app and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

To Provide the Service

  • Manage your account and provide browser automation services via Browser-Use, LangChain, and OpenAI.
  • Enable web automation and integration features through our web app.

To Improve Vern

  • Analyze user behavior and performance data to enhance our tools.
  • Debug and troubleshoot issues.

To Communicate

  • Send you important updates, including feature announcements or changes to this Privacy Policy.

For Legal Compliance and Security

  • Protect against fraud and unauthorized access.
  • Comply with legal and regulatory requirements.

3. Data Storage and Processing

Where Your Data Is Stored

  • User data is stored securely with Supabase servers in North America.
  • Subscription payments are processed securely through Stripe.

International Transfers

By using Vern, you acknowledge that your data may be transferred to, stored, and processed outside your country of residence, including in the United States. We ensure that all such transfers comply with applicable privacy laws, including the Australian Privacy Act 1988 and relevant international safeguards.

4. Third-Party Services

We may share your data with trusted third parties to deliver and enhance our Service:

  • Browserbase: For hosting browser automation sessions.
  • Browser-Use / LangChain / OpenAI: For orchestrating and running browser agents.
  • Supabase: For data storage and backend services.
  • Stripe: For payment processing (see Stripe's Privacy Policy for details).
  • Vercel: For hosting our web application and API.

These providers are bound by strict confidentiality agreements and data protection standards.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and gather analytics. These cookies may include:

  • Essential Cookies: For functionality and security.
  • Analytics Cookies: To measure usage and performance (e.g., page visits, session duration).

You can manage or disable cookies in your browser settings. Note that disabling cookies may impact functionality.

6. Your Rights

As an Australian-based service, Vern complies with the Australian Privacy Act 1988. If you reside outside Australia, additional rights may apply under GDPR, CCPA, or similar laws.

Your Rights Include:

  • Accessing, correcting, or deleting your personal data.
  • Requesting that we limit or stop processing your data.
  • Withdrawing consent for optional data processing.
  • Receiving a copy of your data in a portable format (where applicable).

To exercise these rights, please contact us at vish@vern.so.

7. Data Security

We take appropriate measures to safeguard your data, including:

  • Encryption for data transmission and storage.
  • Secure authentication protocols for account access.
  • Regular monitoring for potential security vulnerabilities.

While we strive to protect your information, no system is 100% secure. Please use strong, unique passwords and notify us immediately if you suspect unauthorized access to your account.

8. Children's Privacy

Vern is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware of such data being collected, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other operational reasons. Any updates will be posted on our website with the revised "Effective Date." If the changes are significant, we will notify you via email or in-app notifications.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out to:

Vish Varma
Email: vish@vern.so
Phone: +61 423 816 861

Thank you for trusting Vern to enhance your UX design process.

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