Migrations you can watch, steer, and trust
This week's release is all about control.
Roupen Minassian
Founder, CEO
Product
Your data migrations now show you exactly what's happening, ask before they change anything, and keep a full record of who did what - no matter how big the files you throw at them.
Data migration has always been a black box: you upload your files, something whirs away, and you hope. Over the past week we've rebuilt that experience around a simple idea - you should never have to wonder what your migration is doing, and it should never change something without you.
What's new
Your files, read faithfully. We overhauled how Vern reads CSV and export files: unusual delimiters, mixed encodings, and multi-line text inside quotes are all handled correctly now. What you see in a preview is exactly what's in your file.
A migration that talks to you. No more frozen "Working…" screens. Every run shows its live status, surfaces its questions the moment it has one, and when your data disagrees with a template's format rules, you get clear side-by-side choices - Update Template or Update Plan - with a review-everything-then-apply flow and a pre-written reply ready to send.
Change templates mid-migration. Ask for a format to be enforced ("phone numbers should be xxxx-xxx-xxx") or a brand-new column to be added, and Vern proposes the exact template change for your approval - asking clarifying questions first if the details are ambiguous. Approve it and the migration picks up right where it left off, memory intact.
A full audit trail. Every import's history now records who started it, who adjusted templates (and exactly what changed), who approved the plan, and when it finished - laid out as a clean timeline you can search and filter by teammate, date, and company.
Guard rails while a migration runs. Source knowledge and templates connected to an active migration are locked from editing until it finishes, so nothing shifts underneath a running import. A clear indicator tells you why, and everything unlocks automatically the moment the run settles.
Why it matters
Migrations are the highest-stakes moment in onboarding a customer. This release means your team can see every run's status at a glance, steer it mid-flight without starting over, and answer "who changed that?" with a timeline instead of a shrug.
All of this is live today for every Vern workspace, in every region.
